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Common reasons people get in touch

Questions about how the tool works

If you are not sure how to describe your loop, what the AI analysis includes, or how to use the progress tracking, the FAQ page covers most of this in detail. If your question is not answered there, send it through the form and we will get back to you within 24 hours.

Upgrading to a paid plan

Online payments are coming soon. In the meantime, if you want to upgrade to a Starter, Growth, or Pro plan, contact us with your preferred plan and the email address you signed up with. We will activate your account manually within 24 hours.

Data and privacy requests

You have the right to request a copy of your data or ask for your account and all associated data to be deleted. Send a request through this form with the subject Privacy or Data Request and we will action it within 5 business days. You can also delete your account directly from within the app at any time.

Bug reports

If something is not working correctly, describe what happened, what you were trying to do, and which device and browser you were using. Screenshots are helpful if you can include them. We take bug reports seriously and will investigate and respond as quickly as possible.

Partnerships and media enquiries

If you are a coach, therapist, researcher, or organisation interested in working with Loop Breaker AI in some capacity, or if you are a journalist or content creator working on a piece about habit change or AI-powered behaviour tools, reach out through the form and select Partnership Enquiry as the reason.